Catalog Number 04877802190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/17/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).
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Event Description
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The customer complained of questionable roche cardiac d-dimer results for 1 patient from a cobas h 232 meter serial number (b)(4) compared to the laboratory result on the c8000 analyzer.At 21:20 the d-dimer result from the laboratory was positive.The specific result was not provided.The customer stated that results greater than 0.5 ug/ml were considered positive.At 21:27 the initial d-dimer result from the meter was 0.10 ug/ml with a different sample tube.At 23:37 the repeat d-dimer result from the meter was 0.10 ug/ml with the same sample tube used for the initial result.The result from the meter was reported outside of the laboratory.The result from the laboratory was given to the medical professional.There was no allegation of an adverse event.The qc was acceptable.The suspect device was requested to be returned for investigation.
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Manufacturer Narrative
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The customer did not return their test strips.They did return the meter.Retention material from lot 33295310 was tested on a retention meter and on the customer's returned meter.All test results meet the requirements.
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Search Alerts/Recalls
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