No patient information is available.Model number is xeridiem part number.Catalog number is part number for cook medical, xeridiem's exclusive distributor for the device.Since lot number is unknown, full udi not available.Initial reporter is distributor contact (hospital site is in (b)(6)).Device was not returned for evaluation.Although definite cause cannot be established, it is noted from complaint report that balloon was inflated with other (contrast 50% dilution) than just distilled or sterile water (latter is directed in instructions for use).
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When doctor tried to take out gastrostomy catheter, it was not possible to deflate it through the valve, so it was needed to cut the catheter to take it out.Contents of balloon able to be removed with syringe but too slowly.No visible damage to balloon or valve.Outcome: procedural difficulties, longer for patient.
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