The reported event of the autopulse platform (sn (b)(4)) displaying a "system error, out of service, revert to manual cpr" error message was confirmed during functional testing and archive data review.The reported issue was due to a software logic related fault resulting in a failed communication between the drive train motor and the processor board.No physical damage was observed during the visual inspection.Evaluation of the platform during initial power up, revealed a system error, out of service, revert to manual cpr message.The platform was connected to the autopulse vision software to reset the software and clear the error message.The archive data revealed a system error 132 (internal watchdog timeout) message on the reported event date.Following the service, the autopulse was subjected to the run-in test using the 95% patient large resuscitation test fixture (lrtf) with good known test batteries until discharged without any fault or error.The brake gap inspection was performed and verified the brake gap was within the specification.Load cell characterization test was performed and confirmed both cell modules are functioning within the specification.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of complaint for autopulse platform with sn (b)(4).
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As reported, during shift check, the autopulse platform (sn (b)(4)) displayed " system error, out of service, revert to manual cpr" error message.No patient involvement.
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