The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.A getinge service territory manager (stm) was dispatched to evaluate the iabp.The stm was able to confirm multiple "fiber optic sensor failure" alarms in the logs.The stm performed diagnostic fiber optic functional test with tester, with passing results.The stm additionally tested the fiber optic functionality with balloon, trainer and fiber optic module, and the iabp auto-zeroed fiber optic and pumped normally.Upon further investigation, the stm found the fiber optic module partially dislodged in the card cage.To address this issue, the stm re-seated the fiber optic module and re-tested for functionality.The stm then verified that the unit was fully calibrated and passed all functional and safety tests per factory specifications.The iabp was returned to the customer and cleared for clinical service.
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