Model Number B 101 HBA1C |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/06/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The event occurred in (b)(6).Device requested for return but not available.
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Event Description
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The customer complained of questionable high hba1c results for an unknown number of patients tested on a cobas b101 instrument serial number (b)(4).The customer did not provide any specific results.The customer stated the hba1c results from the cobas b101 were higher by 0.5% or more compared to the latex immunoagglutination method.There was no allegation of an adverse event.The cobas b101 optical check test passed twice.The reagent disk was requested for return but was not available.Performance testing was performed on the cobas b101 with acceptable results.The investigation is currently ongoing.
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Manufacturer Narrative
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The reagent disk was provided for investigation.The investigation did not determine a discrepancy from the customer¿s material and retention material.No defect, damage or failure was found with the customer¿s instrument.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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