Complaint conclusion: during an unknown procedure, a precise pro stent (rx 8x40) did not fully open during deployment.There was no patient injury reported.Multiple attempts to gather additional information have been made and were unsuccessful.The device was not returned for analysis.A product history record (phr) review of lot 17744665 revealed no anomalies or non-conformances during the manufacturing and inspection processes that can be associated with the reported event.The phr review does not suggest that the event reported by the customer could be related to the manufacturing process.The reported ¿stent delivery system (sds)-ses deployment difficulty - partial deployment¿ could not be confirmed as the device was not returned for analysis and procedural films were not received.The exact cause of the event could not be determined.Procedural and handling factors may have contributed to the event reported.Per the instructions for use, which is not intended as a mitigation, ¿precise® pro rx nitinol stent system is shipped with the tuohy borst valve in the open position.Care should be taken not to pre-deploy the stent.The device should be prepped in the tray.After prep, extract the stent delivery system from the tray.Examine the device for any damage.Evaluate the distal end of the catheter to ensure that the stent is contained within the outer sheath.Do not use if the stent is partially deployed.If a gap between the catheter tip and outer sheath tip exists, open the tuohy borst valve and gently pull the inner shaft in a proximal direction until the gap is closed.Lock the tuohy borst valve after the adjustment by rotating the proximal valve end in a clockwise direction.Deployment is completed by maintaining inner shaft position while retracting the outer sheath and allowing the stent to expand.Verify that the delivery system¿s radiopaque inner shaft markers (leading and trailing ends) are proximal and distal to the target lesion.Unlock the tuohy borst proximal valve end connecting the inner shaft and outer sheath of the delivery system.Ensure that the sheath introducer or guiding catheter does not move during deployment.Initiate stent deployment by retracting the outer sheath while holding the inner shaft in a fixed position.Deployment is complete when the outer sheath marker passes the proximal inner shaft stent marker.¿ the phr review does not suggest that the reported event could be related to the manufacturing process.Therefore, no corrective or preventive actions will be taken at this time.
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