Product complaint # (b)(4).The device history records were reviewed and the manufacturing criteria was met prior to the release of this lot.The single complaint was reported with multiple events.There are no additional details regarding the additional patient events.Attempts are being made to obtain the following information and the following was obtained: it was reported that this event occurred in multiple procedures, please provide the following information: what is the total number of procedures? as per event description, approx 6-8 case a week where bone wax is used and customer is complaining about the product.Have any of these events been previously reported to ethicon? if so, provide the respective reference number(s).As per event description it has been logged under another complaint file.What are the procedure name(s) and date(s)? dates not provided, these are used in cardiac procedures.Was there any adverse patient consequence(s) or subsequent medical/surgical intervention? none as of yet.They have refused to continue using w31c, in order to prevent an adverse reaction from occurring.Are these bone wax opened at the beginning of the procedure and left there until they need to use it? or are they opened when it¿s required during the procedure? opened as customer need them.However there are times that we opened as we know we will use for bigger children.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.
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