The hill-rom technical support representative performed troubleshooting over the phone with the account, asking the account to isolate the siderail.The account found the right siderail patient control board needed to be replaced.Per the hill-rom service manual the affinity® three birthing bed and affinity® four birthing beds require an effective maintenance program.We recommend that you perform semiannual preventive maintenance (pm).Pm will minimize downtime due to excessive wear.Check the switches in the side rails to ensure they are functioning correctly.Also check for intermittent operation.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The account will replace the right siderail patient control board to resolve the issue.Based on this information, no further action is required.
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