Internal complaint # (b)(4).Autonumber # (b)(4).A lot history record review was completed for lots 25140406, 25140783, and 25140896 the last 3 lots shipped to the account prior to the event date.There was no ncmr's recorded in the lot history.The hp2 device was returned to the factory for evaluation.Signs of clinical use and evidence of blood were observed.A visual inspection was conducted.Specks of blood were observed on the harvesting tool handle and toggle.The heater wire was slightly flexed away from the center of the hot jaw with no detachment.The wire remained in place at the tip and base of the hot jaw.No other failures were observed.The device was evaluated for toggle function.The toggle did not operate as expected.When actuating the toggle on the handle of the reported device to the power on position multiple times, it was found that intermittently, the heating element in the jaws of the device would not heat up.In addition, it was also observed that when the heating element in the jaws of the device did not heat up, that also the normal clicking sound made by the switch's internal contacts did not occur.The device was evaluated for electrical function.A pre-cautery test was performed per the instruction for use (ifu) with a reference cable, adapter and reference power supply vh-3010 at level 3.0.The device did not pass the pre-cautery test; it intermittently produced visible steam and heat during ten (10) 3-second activations and shut off when the toggle was released.An engineering evaluation was conducted that identified the root cause of the intermittent continuity failure.To check the electrical continuity in the device, the harvesting handle was opened to further investigate the device's switch.The device switch was evaluated and it was observed to have an operating point (o.P) that is lower than the normal 8.3 mm, which was measured to be 8.17 mm.It is determined that the hp2 switch, which was activating below manufacturer's minimum o.P.Specification, is the root cause of the complaint.Based on the results of the evaluation, the reported failure mode ¿intermittent continuity¿ and analyzed failure mode ¿material twisted/bent; jaw¿ were confirmed.Due to no lot information provided.We are unable to obtain a c of c and a dhr.Specific actions for the analyzed failure "material twisted/bent; wire" are being maintained and documented under maquet's failure investigation report (fir) system.
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