Catalog Number 08H67-01 |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/20/2019 |
Event Type
malfunction
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Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A final report will be submitted when the evaluation is complete.
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Event Description
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The customer observed falsely elevated platelet results for one patient on the cell-dyn ruby analyzer.The following data was provided: sid (b)(6) initial 17,300 (consistent with the patients history), repeated 183,000, 17,300, 98,000.There was no impact to patient management reported.
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Manufacturer Narrative
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Discrepant hemoglobin data was provided for this patient on (b)(6) 2019 sid (b)(6) initial 7.58, repeat 7.63, 7.77, 7.77, 7.77, 7.58, 8.26, 7.94, 7.96 g/dl.The product evaluation is still in process.
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Manufacturer Narrative
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Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs and a review of labeling.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.The customer stated that the plt of 17,300 generated by cell-dyn ruby was consistent with the patients history.As no reference results (manual count, or manual plt estimate based on smear review) were provided, it is not possible to tell if the alternative method or the ruby result was truly correct.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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Search Alerts/Recalls
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