The reported complaint was confirmed.Per the suppliers evaluation, the damaged capacitor was removed but a short was still present on the line.Upon further review it was found that the transistor at location q10 was also damaged.Specifically, pins three and four of the q10 transistor were internally shorted.This was verified by taking measurements after de-soldering and lifting the legs of the transistor.The damaged transistor at q10 led to the damage of the c132 capacitor.The transistor at q10 was damaged due to electrical overstress, such as a surge in current, which then led to the failure and damage of the capacitor at c132.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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