(b)(4).Batch # unk.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.A manufacturing record evaluation was performed for the finished device lot number r4101h, and no non-conformances were identified.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent.Can you please clarify the event of "the clips got not positioned in closed position: they go out of the device improperly and stayed jammed at the end.After several attempts, the vessel has been damaged " did clips drop or eject out of the jaws of the device? did multiple clips feed into the jaws of the device at the same time? when "stayed jammed at the end", is this referring to clips in the jaws? were clips not able to be fired out of the jaws? did the jaws cut the vessel? or did the clips cut the vessel? how was the vessel repaired? were there any changes in the post-operative care of the patient due to the event? was there any patient consequence?.
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(b)(4).Batch # r94j25: device analysis: the analysis results found that the el5ml device was returned with no damage in the external components.In an attempt to replicate the reported event, the device was tested for functionality.Upon testing, the device was fired and the clips did not advance into the jaw.The device was noted to have the tip of the advancer bent.The instrument was disassembled, upon disassembly the advancer was confirmed to be bent and 5 clips were found inside clip track.Please note that prior to loading a clip in the jaws, ensure that the demarcation between the jaws and the device shaft is past the end of the trocar cannula.Additionally, excessively applying a side load to the jaws, causing them to partially collapse could result in a clip malformation.The device jaws should be fully open and parallel upon initiating the firing of the device.The reported complaint was confirmed.It should be noted that as part of our quality process, each device is visually inspected and functionally tested during manufacturing to ensure the device meets the required specifications prior to shipment.A manufacturing record evaluation was performed for the finished device batch r94j25 number, and no non-conformances were identified.
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