The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Additional information d 4 : unique identifier number added.Evaluation summary h 3: (device evaluated by mfr).The device history record (dhr) for the production lot number was reviewed for any problems and disparities.All process parameters, product, raw materials, and sub-assembly components met the required acceptance criteria to completely satisfy the manufacturing requirements per the product specification.No adverse conditions, special circumstances, or events were documented.One electrode was received for evaluation.Visual inspection shows the insulation at the ¿football¿ section of the wire is broken.The section broken is the part of the wire that is exposed during packaging and storage.A close-up view shows the break in the wire is ragged as if it was pulled out.Dielectric testing on the wire to verify it would result in a failure could not be performed due to the pouch being attached to the product.The material of the pouch attached to the wire would result in a dielectric failure.The results of the manufacturing facility investigation were unable to attribute any root causes associated with the manufacture of the product which would have contributed to the wire detaching from the electrode pad.Each electrode set is subjected to continuity testing during assembly, finished good wire testing (dielectric testing of the wire to detect breaks in insulation), & visual inspection of the assembly (including the wire) prior to packaging in the final pouch.Any product not meeting assembly requirements would be culled out as unacceptable.Based upon the investigative details and the root cause evaluation, no further corrective or preventative actions will be taken at this time in relation to the damaged wire insulation.The manufacturing site will continue to trend this condition for future occurrences as part of the complaint review process.
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