It was reported that the patient's settings were inadvertently "zeroed out" at a patient's previous appointment in december.The session report at the patient's last appointment in july, everything was fine.Programming history was reviewed and it was confirmed that the patient's normal mode output current was 0 ma upon interrogation in december; however, data from the appointment at july was unavailable.It is known that because 102 generators temporarily changes the programmed settings to run system diagnostics test, interrupted diagnostics may lead to unintended settings changes.In labeling, it indicates that final interrogations should be performed at the end of every appointment to confirm correct settings.It is suspected that an interrupted test occurred at the previous appointment and the physician did not confirm the settings with a final interrogation, but this has not yet be confirmed.No further relevant information has been received to date.
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