The customer reported that the batteries were "warm" when inserted.The customer also reported the analyzer was "getting hot and freezing" when new batteries were inserted.No allegation of patient/user harm.No allegation of incorrect results.The analyzer was not returned.Customer service instructed the user to properly insert batteries into the analyzer.The customer stated they were unsure if the batteries were installed correctly, however upon troubleshooting and properly inserting the batteries the analyzer is functioning properly.
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