The pusher, implant, and introducer were returned for analysis.The implant was found to still be attached to the pusher.The coil retained most of its shape, and had some damaged and offset coils near the distal portion.The pusher was found to be undamaged; the body coils and proximal solder joints were in good condition.No damage was observed to the introducer tip.The implant was slightly pulled at the marker band and confirmed the monofilament was still attached to the implant and pusher.The microcatheter was not returned with the device and the complaint did not specify the type of microcatheter used for the procedure.A new headway 17 was used to test for friction.The device was loaded through the introducer and into the headway 17, and no friction was observed during the test.The implant successfully advanced out of the distal portion of the microcatheter.Based on the available information and evaluation of the device, the reported complaint cannot be confirmed.The coil was still attached to the pusher, and successfully loaded through a compatible microcatheter without friction.The device was noted to be within specification and functioned as intended.Because the returned device was found unbroken, contrary to what was reported, there may be an issue with the accuracy of what was reported.There is also the possibility that the device that was returned was the incorrect device.
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