Model Number ROSA ONE |
Device Problem
Device Displays Incorrect Message (2591)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 03/07/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.(b)(4).
|
|
Event Description
|
It was reported that an incorrect speed was displayed during robot arm clearance.The reporter stated that the robot arm speed was still slow even though he clicked on "free and fast".He reportedly clicked on slow, and fast again, and then the screen was displaying both "fast" and "slow" buttons pressed at the same time, while the robot was still in slow speed.This issue happened during a scheduled maintenance test.
|
|
Manufacturer Narrative
|
It was reported that there was an abnormal behavior.The robot arm speed was slow even when 'free and fast' was selected, and then the screen was displaying both 'fast' and 'slow' buttons pressed at the same time, while the robot was still in slow speed.Device history record review and complaint history review were not performed based on the low severity of this complaint.During the technical investigation nothing abnormal was found.Furthermore, issues described above were tried to be reproduced on manufacturing site, without success.Therefore, issues cannot be confirmed and their root cause cannot be determined.
|
|
Event Description
|
It was reported that an incorrect speed was displayed during robot arm clearance.The reporter stated that the robot arm speed was still slow even though he clicked on 'free and fast'.He reportedly clicked on slow, and fast again, and then the screen was displaying both 'fast' and 'slow' buttons pressed at the same time, while the robot was still in slow speed.This issue happened during a scheduled maintenance test.
|
|
Search Alerts/Recalls
|