It was reported to siemens that an adverse event occurred following use of the magnetom verio system.The user reported that a patient complained of a possible concussion and hearing loss after an mri examination.The patient was instructed to be evaluated in the emergency room.It was later reported that the patient left the hospital.It is not known what treatment was being administered or the patients condition prior to examination.Additional information has been requested regarding the patients condition, however, no further details have been made available at this time.
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Siemens has completed an investigation of the reported event.Assessment of the reported incident does not indicate a system failure or malfunction and no non-conformity was identified.The root cause was determined to be user error.Siemens requested additional information related to the reported complaint in order to conduct an investigation.The defective head phones were replaced and not returned for evaluation.The root cause for the fractured material could not be determined, however, it was reported that ear plugs were not used during this examination.For safety reasons, appropriate hearing protection needs to be provided to the patient.The magnetom operator manual and the magnetom system owner manual provide instructions and warnings regarding noise levels and the respective hearing protection required (section "hearing protection data").Ear plugs with a noise attenuation coefficient equal or greater than the required hearing protection are considered suitable hearing protection.The required level of hearing protection can be found in the system owner manual of each mr system.The headphones provided by siemens mr are not classified as hearing protectors.Their primary use is to provide a channel of communication between the mr operator and the patient.The headphones may be used to provide additional noise attenuation for increased patient comfort, to enable listening to music, etc.Using both earplugs and headphones does not hinder communication with the patient.The volume level on the patient intercom should be increased to medium or high to ensure clear communication.The manufacturer is not considering further actions resulting from this event as no systematic error has been recognized.
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