This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information, as final medwatch.Investigation completed.The device history record for zimmer electric dermatome serial number (b)(4) was reviewed and noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The record review found no issues with the device and all verifications, inspections, and tests were successfully completed.Using the machine-repair reports and the repair sites folders on livelink as well as sap and the medicrea database to query for all repairs on serial number (b)(4) prior to (b)(6) 2019, the device was noted to have not been previously repaired.The reported event was confirmed by the service technician who performed the evaluation and repair.On (b)(6) 2019, it was reported from (b)(6) that a dermatome did not have power.The customer returned a zimmer electric dermatome serial number (b)(4) for evaluation.Evaluation of the device on 25 march 2019 noted that the device was out of calibration at the zero, ten, and twenty settings and that the control bar was not in the correct position.Upon further evaluation, the motor was found to not run, the needle bearing was worn, and the eccentric shaft was damaged.Repair of the dermatome occurred on 21 may 2019 and involved replacing the motor, power switch, power cord, needle bearing, eccentric shaft, multiple bearings, and multiple screws.The technician then tested and verified that the device was functioning as intended, and then returned the device to the customer without further incident.The device was tested, inspected, and repaired.While the service technician found that the motor was not running on the device, it cannot be determined from the information provided as to what caused the motor to not run properly.Therefore, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
|