The reason for this complaint was a hair was found in the sterile packaging, second to last sterile pack.Part was still used in the case, primary surgery.The healthcare professional indicated there was no delay in surgery and another suitable device was available for use.The surgery was completed as intended.The item was not made available to djo surgical for examination.A review of the implant device history records (dhr), shows that the reported component used in the surgery, when released for use, met design and manufacturing requirements.There were no non-conforming material reports associated with the product that may have contributed to the reported event.The device was verified to have gone through an acceptable sterilization process and was within its expiration date at the time of the previous surgery.Customer complaint history of the reported device showed no present trends or on-going issues that are in need of review.The root cause of this complaint was a hair was found in the sterile packaging.There were no findings during this investigation that indicate that the reported device was defective.There are multiple factors that may contribute to an event that are outside of the control of djo surgical.
|