The reported complaint of flickering lcd control panel autopulse platform system (serial # (b)(4)) was confirmed during visual inspection.The most probable root cause was due to the damage processor pca assembly.During visual inspection, the lcd control panel backlight was not functioning due to a damage processor board.Unrelated to the customer reported issue, the autopulse platform front enclosure was found to be cracked.The likely root cause of the observed physical damage was due to user handling.During functional test, the autopulse platform system passed functional testing.Historical complaints were reviewed for service information related to the reported complaint and there were no similar complaints reported for autopulse with serial number (b)(4).
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It was reported that during shift check the user noticed that the autopulse platform resuscitation system liquid crystal display (lcd) control panel was flickering.After replacing the autopulse battery the flickering stopped briefly, but it resumed.It only affects the illumination, not the medical data shown.It was difficult to read the messages on the lcd control panel.No patient involved.
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