This event was recorded by zimmer biomet under (b)(4).D4, udi #: (b)(4).Conclusion summary: on (b)(6), 2019, it was reported that the dermatome sounded like it would only work half effectively and then it stopped working completely.The customer returned an electric dermatome device, serial number (b)(6), for evaluation.The device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Medicrea/flextronics has not previously repaired/evaluated electric dermatome serial number (b)(6) as documented in the repair reports in livelink.Product review of the electric dermatome by flextronics on april 8, 2019 revealed that the motor was defective.The control bar position was also not correct and the soldering was defective.Repair of the electric dermatome was performed by flextronics on may 17, 2019 which included replacement of the motor, repositioned the control bar and resoldered the defective soldering.Electric dermatome, serial number (b)(6), was then tested and functioned properly.It was repaired, inspected and tested.The reported event was confirmed since during the product review by flextronics it was noted that the motor was defective.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review by flextronics it was noted that the motor was defective.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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