Model Number N/A |
Device Problems
Delivered as Unsterile Product (1421); Unsealed Device Packaging (1444); Packaging Problem (3007)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/03/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Product has been received by zimmer biomet and the investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that when a distribution team member opened the box of the screw, the screw had fallen out of the packing.Upon inspection, it was noted that the sterile packaging had not been heat sealed.No hospital or patient involvement.Attempts have been made and no further information has been provided.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Complaint sample was evaluated and the reported event was confirmed.Visual inspection of the returned packaging identified that both the inner and outer sterile pouches were not sealed on one end.Device history record (dhr) was reviewed and no discrepancies were found.The likely condition of the product when leaving zimmer biomet was not conforming to specifications.The root cause of the reported issue is attributed to operator error during the manufacturing process.A corrective action was initiated to address this issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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