Method: the complaint myairvo humidifier was recieved at fisher & paykel healthcare (f&p) in new zealand for evaluation where it was inspected by a trained f&p technician.The device was performance tested and the audible alarm was checked.Results: during testing it was found that the audible alarm was functioning normally.The customer's description of 'slight popping sound' was not replicated.The audible alarm was clear and no popping noise was observed.Conclusion: as part of our ongoing product improvement initiatives, we have implemented a soak test for 100% testing of the speaker harness on the airvo production line, which identifies and discards any faulty speakers prior to assembly into the airvo.Additionally a new speaker unit has more recently been sourced from a different supplier.The airvo user manual states that the "airvo is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases." and that " the unit is not intended for life support." the user manual warns the user: - prior to each patient use, ensure that the auditory alarm signal is audible by conducting the alarm system functionality check described in the alarms section the alarm system functionality check instructs the user on how to check the alarm function and states that "if either alarm signal is absent, do not use the unit.Contact your fisher & paykel healthcare representative.
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