The customer reported receiving high control results that were outside the control range when testing eglu.There were no allegations of patient/user harm.The investigation concludes that an internal electrical defect was found, affecting only the amperometric port of the device.This complaint was not identified as a potential mdr upon receipt, however testing of the returned device indicates that a report should be made.Therefore, this report is being submitted, although it is past the 30 day time limit.
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