The investigations found for the 2 events that the cause of the event could not be determined.The investigation did not identify a product problem.Assays from different vendors can generate different values due to the overall setups of the assays, the antibodies used, and differences in reference materials/methods and the standardization methodology used.The follow up/corrective actions were: for 1 event: there was no follow up/corrective action.For 1 event: the sample was submitted for preliminary investigation and tested on an e411 analyzer and the centaur method.For reagents: no devices were returned.This device is not labeled for single use and is not reprocessed or reused.
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