A facility reported that they had not performed the waterline disinfection (wld) cycle in their advantage plus automated endoscope reprocessor (aer) in accordance with the aer user manual, causing potential risk of contamination of endoscopes reprocessed in the aer.Medivators regulatory followed up with the facility and informed them of the wld requirements per the aer user manual.The facility reported the internal 0.1 micron absolute bacterial retentive filter was replaced every 6 months as required.However, the facility failed to perform the wld cycle after replacing the filter.The number of endoscopes reprocessed during the 18-month timeframe is unknown.There have been no reports of patient harm.This complaint will continue being monitored in medivators complaint handling system.
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