As the reported defective device was not returned, angiodynamics is unable to perform a device evaluation.The customers reported complaint of a hole in the catheter (extension tube) cannot be confirmed as a device evaluation was not performed.Without receiving product for evaluation, we are unable to definitively determine a root cause for this incident.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.Prior to packaging the product, the devices visually inspected to ensure it is not kinked.The instructions for use, which is supplied to the end user with states; "catheter will be damaged if clamps other than what is provided with this kit are used.Clamping of the tubing repeatedly in the same location may weaken tubing.Avoid clamping near the luers and hub of the catheter.Examine catheter lumen and extensions before and after each treatment for damage.In the event a clamp breaks, replace the catheter at the earliest opportunity.Irrigate catheter with saline, then clamp catheter extensions to assure that saline is not inadvertently drained from lumens.Use clamps provided.Caution: do not clamp the dual lumen portion of the catheter.Clamp only the extensions.Do not use serrated forceps, use only the in-line clamps provided.Caution: extension clamps should only be open for aspiration, flushing, and dialysis treatment." a review of the angiodynamics complaint system noted no trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Complaint#: (b)(4).
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