Catalog Number ASK-03000-CHU-S1 |
Device Problem
Break (1069)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/12/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device has not been returned for investigation.Teleflex will continue to monitor and trend related events.
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Event Description
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It was reported that when they opened the product, the blue tray breaks at the same time.
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Event Description
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It was reported that when they opened the product, the blue tray breaks at the same time.
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Manufacturer Narrative
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Qn#(b)(4).The customer reported the outer tray breaks when opening the kit.The customer returned one opened kit.Visual examination of the returned kit revealed the lower right corner of the outer tray is cracked under the flange.The customer also provided a photo that shows a kit with a crack under the flange of the outer tray.No other defects or anomalies were observed.A device history record review was performed on the outer tray and kit with no relevant findings.A corrective action is not required at this time as the investigation shows no evidence to suggest a manufacturing related cause.Per the manufacturing site, all incoming outer trays are visually inspected for evidence of stress marks prior to packaging as well as each packaged kit is inspected after sealing and prior to being placed into the corrugate container.The reported complaint of the outer tray breaking was confirmed based on the sample received.Visual inspection of the returned kit revealed the lower right corner had a crack under the flange.A device history record review was performed on the outer tray and kit with no relevant findings.Also, the outer trays are 100% inspected prior to and after packaging.It is unknown how the kit was handled during shipping or prior to use.The investigation found no evidence to suggest a manufacturing related cause.Therefore, the potential cause of the tray breaking when opening could not be determined.
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Search Alerts/Recalls
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