It was reported via maude report # mw5084711 that a patient was provided a music headset prior to a right knee scan.During the exam, the patient used the alert ball and stated that the scanner was too loud.At that time, the customer provided the patient with ear plugs in combination with the previously provided headphones.Following the scan, the patient reported new ringing and decreased hearing in her right ear.On 18 april 2019, the patient stated that she underwent a hearing test on (b)(6) 2019.The results of the test showed a new hearing deficit in the right ear when compared to a previous hearing test from (b)(6) 2018.To date, her hearing has not improved and she has been prescribed hearing aids.
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