A steris service technician arrived onsite to inspect the reliance 444 washer and found that the transformer had blown a fuse and started to melt subsequently causing the reported event to occur.The technician replaced the transformer, tested the unit, confirmed it to be operating according to specification, and returned it to service.The unit was installed in 2008 making it approximately 11 years old.A 3-year complaint review indicates this to be an isolated event.No additional issues have been reported.
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