We have not received the device for evaluation since the device is still at the hospital.Hence, we could not conclusively determine the root cause of the defect.There has been no serious injury nor would the malfunction result in a death or serious injury if it was to reoccur since the control unit could not be used for the procedure and the issue was detected during pre-use check.However, we have decided to report the incident since our evaluation was based on the reported defect from our sales rep.And the user at the hospital rather than our hands-on evaluation with this device itself.
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