Qn#(b)(4).The customer returned one unit 543965 autoendo5 ml for investigation.The returned sample was visually examined with and without magnification.Visual examination of the returned device revealed that the sample was returned with its trigger partially engaged.The sample appears used as there is biological material present on the device.First, the trigger cycle was completed.Functional inspection was then performed on the returned sample by attempting to engage the trigger using hand pressure.Upon engagement of the trigger, an audible ratchet sound could be heard indicating that the internal ratchet ears are intact.The first clip was able to load properly and was successfully applied to over-stressed surgical tubing.Another attempt was made and this time, the second clip was unable to load properly as it was unable to latch onto the bottom jaw.A buildup of biological material was observed in both jaws.The buildup was manually removed, and another attempt was made to fire the device.The third clip was unable to load properly.The sample was disassembled to inspect the internal components.It was found that the clips were out of position and stacking on one another.The sample was received with 6 clips remaining in the channel, indicating that 9 clips were fired by the end user.The clip stacking prevented the clips from loading properly into the jaws.It could not be determined exactly how or when the clips came out of position.A non-conformance has been opened to further investigate this issue.The ifu for this product, l03496, was reviewed as a part of this complaint investigation.The ifu for this product states, "mishandling of appliers may result in improper load and/or closure of the ligating clip." the clip stacking prevented the clips from loading properly into the jaws.It could not be determined exactly how or when the clips came out of position.A nonconformance has been opened to further investigate the clip stacking issue.The reported complaint of "clip stuck in the applier" was confirmed based upon the sample received.Upon functional inspection, only one of the three clips tested were able to load properly into the jaws of the applier.The sample was disassembled to inspect the internal components.It was found that the clips were out of position and stacking on one another.The sample was received with 6 clips remaining in the channel, indicating that 9 clips were fired by the end user.The clip stacking prevented the clips from loading properly into the jaws.It could not be determined exactly how or when the clips came out of position.A non-conformance has been opened to further investigate this issue.
|