Ps309013 method: the complaint icon cpap was returned to fisher & paykel healthcare (f&p) in new zealand and was visually inspected and tested.Results: visual inspection revealed that the grommet sleeve of the power cord became was damaged at the unit end.The power cord was still attached to the icon unit and the inner insulation was intact with no copper conductor wires exposed.Conclusion: based on the investigation conducted, the power cord may have been subjected to an excessive force causing the reported damage.During initial assembly of the icon cpap, all power cords are visually inspected for damage.Once the assembly process is completed, all icon cpap devices are visually inspected again before release for distribution.The icon cpap is designed to the electrical safety standards, ul60601-1 and as/nzs 3200.1.The materials used in the thermoplastic components of the mains connector and the cases are flame retardant according to ul 60601-1 and as/nzs 3200.1.Our user instructions that accompany the icon cpap humidifier state the following: - "only operate if the device, power cord and plug are dry and in good working order." - "do not operate the device, water chamber or breathing tube if it is dropped, damaged or not working as intended.".
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