The patient was not permanently harmed, a burn occurred with possible scarring.(b)(4).The batch records for the lot number provided was reviewed for any non-conformities.The device history record confirmed that items were within specification prior to shipping.The customer will not be returning the device for evaluation, as it is being held in their risk department, therefore a true root cause could not be determined.Based on the information above and the investigation that could be completed, this is being seen as an isolated event with no further actions necessary.This report can be seen as the final report.If additional information is obtained that alleges any other patient involvement or corrective actions a follow-up report will be submitted.
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The customer alleged that during a surgery meant to remove a conjunctival papillae injury, the cautery used to coagulate the small vein became hot in the tip.When it came close to the area that was being treated, a flame occurred that burned the patient's eyelashes and surrounding areas with subsequent scalding.
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