Qn#(b)(4).Under mdr# 3004365956-2019-00068.The initial report was accepted via the emdr system.An attempt was made to submit a follow-up report on 04/11/2019; however, that report failed with the error message: "this group of submissions could not be processed because at least 1 submission failed hl7 validation.Report numbers that could be extracted are displayed above.The following message is the first error that was encountered: the xml data is invalid.Further elements required under element." several additional attempts were made to submit the follow-up report; however, they were all unsuccessful.The cdrh emdr office was contacted and (b)(6) was helping to resolve the issue.The problem could not be identified as to why the report would not be accepted.It was decided that a new complaint would be created in our sap system and an initial/final report will be submitted.The new mdr for this report is 3004365956-2019-00172.Investigation results: the sample was returned for evaluation.A visual exam was performed and no defects were observed.A functional inspection was performed to determine if the nebulizer would mist.The returned tubing was used to connect the nebulizer unit to the air flowmeter.5cc of water was added to the returned nebulizer unit and tubing was connected to an air flowmeter and the pressure was increased to 8 lpm.Mist was produced from the chamber of the nebulizer.Based on the investigation performed, the reported complaint could not be confirmed.There were no issues found with the returned sample.The unit functioned as intended.Other remarks: n/a.
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