The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.One unused sample was received at the manufacturing site for evaluation.In addition, two photos were provided for the investigation.Upon a visual evaluation, the reported condition was confirmed; a cut in the tube was observed.A multifunctional team reviewed the complaints and conditions; as a result, a formal investigation and corrective/preventative action (capa) was initiated to investigate and address the condition of ¿tubing trapped in seal¿.The results will be documented, and corrective actions implemented per the findings of the final report.This complaint will be used for qa tracking and trending purposes.
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