Model Number SN60WF |
Device Problem
Activation, Positioning or Separation Problem (2906)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/17/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Evaluation summary: the product was not returned for analysis.The product history and batch records were reviewed and documentation indicated the product met release criteria.The product investigation could not identify a root cause.There have been no other complaints reported in the lot number.(b)(4).
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Event Description
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A facility representative reported that during an intraocular lens (iol) implant procedure, the "optic would not unfold, got stuck on the lens".There was patient contact and the procedure was completed.Additional information has been requested.
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Manufacturer Narrative
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Evaluation summary: the product was returned for analysis.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Evaluation summary: the product was returned.Solution is dried on the lens.One haptic is broken in the gusset area (not returned).The optic has a deep scrape mark on the anterior side of the optic.The customer indicated the use of a qualified cartridge, with a handpiece, and viscoelastic.The product investigation could not identify a root cause for the reported complaint of ¿optic would not unfold, got stuck on lens¿.It is unknown what is meant by this condition.Multiple requests for clarification have gone unanswered.Haptic and optic damage were observed.All lenses are 100% inspected for cosmetic attributes and the damage exhibited by the returned complaint sample would not have met release criteria.Based on our observation, and the review of manufacturing records, it can be reasonably concluded that the damage is not manufacturing related.Due to the presence of surgical solution and the condition of the returned sample, the damage is most likely related to customer handling.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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