The required information to enable further investigation, such as the kit's lot number, was not available and therefore a root cause investigation was not performed.A review of complaints' trend reveal that all of the alere determine hiv 1/2 ag/ab combo batches are performing according to label claims.The exact root cause of the reported issue could not be determined.Attempts to gain additional information were not successful.
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This report represents the second of two (2) (b)(6) results reported with the alere determine hiv 1/2 ag/ab combo.The sample type was not provided.Confirmatory testing (not otherwise specified) was (b)(6).There is insufficient information to determine if a malfunction occurred.The patient gender, pregnancy status, treatment and patient outcome were unknown.No device lot number or date of occurrence was provided.Attempts to gain additional patient information were not successful.
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