Catalog Number 07028148190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/08/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).The patient sample was submitted for investigation where the customer's results were reproduced (147 ng/ml).A general reagent issue has been excluded.Investigations are ongoing.
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Event Description
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The initial reporter complained of high results that did not fit the clinical picture for 1 oncology patient receiving chemotherapy tested for elecsys vitamin d total ii (vitamin d ii) on a cobas e801 module.The initial result was > 100 ng/ml with a data flag.The repeat result was > 100 ng/ml with a data flag.The customer manually diluted the sample 1:1 and repeated with results of 67.2 ng/ml with a data flag (calculated result 134.4 ng/ml) and 65.4 ng/ml with a data flag (calculated result 130.8 ng/ml).On (b)(6) 2019 a new sample was obtained and the initial result was > 100 ng/ml with a data flag.The repeat result was > 100 ng/ml with a data flag.The customer manually diluted the sample 1:1 and repeated with results of 63.9 ng/ml with a data flag (calculated result 127.8 ng/ml) and 64.5 ng/ml with a data flag (calculated result 129 ng/ml).The high results were reported outside of the laboratory where they were questioned.There was no allegation that an adverse event occurred due to the device results.The e801 module serial number was (b)(4).
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Manufacturer Narrative
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The customer¿s high result was confirmed by the lc-ms/ms method.The vit d total ii results are considered correct.A product problem was not identified.
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Search Alerts/Recalls
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