(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.Evaluation summary: visual and dimensional inspections were performed.The reported dc pod damages were confirmed.The reported difficult to insert into the delivery catheter was unable to be confirmed due to the pod damage.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other similar incidents reported from this lot.Difficulty loading the filtration element into delivery catheter pod during preparation can be affected by numerous factors including, but not limited to, damage to the pod, the pod inner diameter may be too narrow, the pod length may be too short, the pusher length may be too long, the loading funnel inner diameter may be too narrow, not using the torque device, physician technique.The investigation was unable to determine a cause for the initial difficulty to insert.In this case, it is possible that the technique used to pull the barewire to load the filtration element into the pod was too hard causing the filter to bunched creating resistance with the pod and not allowing the filter to load.Manipulation and/or inadvertent mishandling during attempts to load the filter possibly resulted in the filter frame/structure assembly break; however, this could not be confirmed.Although a conclusive cause for the initial difficulty to insert could not be determined; the dc pod and barewire damage appear to be related to circumstances of the procedure during loading.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
|