A customer obtained higher than expected vitros k+ (potassium) and vitros na+ (sodium) results from a non-vitros (mas) quality control fluid when processed on two vitros 5600 integrated system (j1 and j2).Mas level 1, vitros na+ results: 159.6, 160.9 and 164.6 mmol/l on j1, and 154.0 mmol/l on j2 versus the expected result of 127.6 mmol/l.Mas level 1, vitros k+ result of 6.54 mmol/l on j1, and 6.53 and 6.57 and 6.53 mmol/l on j2 versus the expected result of 2.75 mmol/l.Biased results of the direction and magnitude observed may lead to inappropriate physician action if undetected.The higher than expected vitros k+ and vitros na+ results were obtained when processing quality control fluids.However, the investigation cannot conclude that patient sample results were not or would not be affected if the event were to recur undetected.There was no allegation of actual patient harm as a result of this event.This report is number one of two mdr¿s for this event.Two 3500a forms are being submitted for this event as two devices were involved.This report corresponds to ortho clinical diagnostics inc (ortho).Complaint numbers (b)(4) and ivd (b)(4).
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