Good faith effort has been made for product return.The device has not yet been received for evaluation and therefore, the cause of this specific case cannot be confirmed at this time.The biomedical engineer advised that the issue was an electrical activity of the heart without any pulse.The nurses at the hospital advised it was not an issue of the mx40, but more of a physiological borderline case.The root cause of the allegation of failure to alarm is unknown due to insufficient information.This event is considered reportable for the allegation of failure to alarm.The device was requested to bench repair, but has not been received for evaluation as of (b)(6) 2019.In the event that the device is returned, the record shall be reopened for further evaluation.Based on the reasonable conclusion of the qualified medical professional from the hospital, the device did not cause or contribute to the event.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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The actual device was returned to philips bench where the technician found no fault that would impact the patient event.The device was scrapped due to having obsolete hardware, firmware, parts, and revision.
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