Model Number F219 |
Device Problem
Naturally Worn (2988)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/24/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint condition reported is currently under investigation.A follow - up report will be filed once the investigation has been completed and the findings are available.(b)(4).
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Event Description
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Customer stated "worn coating".Reference repair order: 92081.(b)(4).
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Manufacturer Narrative
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Ref: (b)(4).Investigation: x-inspect returned samples.Analysis and findings: the returned instrument was sent back as a repair item.The instrument is coated by a sub-supplier and upon return to coopersurgical, each instrument is hi-pot tested to insure there is proper coating.A review of two year complaint history shows no complaints for this issue.The lot number provided shows the instrument was packaged at coopersurgical prior to 2014.The returned instrument was reviewed by the service and repair department (repair order (b)(4)) and found to have worn coating.It is suspected the worn coating is due to normal wear of the instrument.Correction and/or corrective action: the customer was sent a replacement instrument.Will continue to monitor for trending.Was the complaint confirmed? yes.Preventative action activity: coopersurgical will continue to monitor this complaint condition for any trends.
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Event Description
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Customer stated "worn coating".Reference repair order: (b)(4).Reference: (b)(4).
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Search Alerts/Recalls
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