Customer returned one (1) handle and it was from lot pl.Visual inspection of the outside of the handle showed normal wear and use.Nothing stood out at abusive or abnormal but the blue plastic insulator was loose inside the handle.The blue plastic insulator threads were stripped which indicates improper removal and disassembly when compared to the ifu.The led cartridge was also reviewed and showed damage as the lamp body was bent at an angle.A damaged blue plastic insulator and a bent lamp body will both cause the handle to not illuminate and demonstrator improper handling of the device.
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