This event occurred in (b)(6).The e411 analyzer serial number was (b)(4).The ft4 iii reagent lot number used at the investigation site was 391521 with an expiration date of 29-feb-2020.From the data provided, a general reagent issue can be excluded.Assays from different manufacturers, in this case siemens, can generate different results.This relates to the overall setup of the assays, the antibodies used and differences in reference materials and standardization methodology.The investigation did not identify a product problem.The cause of the event could not be determined.
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The initial reporter complained of discrepant results for 2 patient samples tested for elecsys ft4 iii (ft4 iii) on a cobas e801 module.The 2 patient samples were submitted for investigation where additional discrepant results were identified for elecsys tsh (tsh) between the customer's e801 module, the centaur method and a cobas 6000 e 601 module used at the investigation site.Discrepant ft4 iii results were also identified between the customer's e801 module, the centaur method and a cobas e 411 immunoassay analyzer used at the investigation site.It is not known if any questionable results were reported outside of the laboratory.This medwatch will cover ft4 iii.Refer to medwatch with patient identifier (b)(6) for information on the tsh results.There was no allegation that an adverse event occurred.The serial number for the customer's e801 module was (b)(4).
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