The warmer, nti part number 72-00204-0; serial number: (b)(4) arrived at nti on 06/05/2019 from us distributor smith and nephew, inc.The unit was evaluated under nti capa (b)(4).The warmer was received disassembled and the cable was completely separated from the warmer cartridge.There was evidence of a high temperature event noted (e.G., the red wire insulation appeared to be melted away and fused to the blue wire).The warmer cartridge was then further dissected and a void was observed in the epoxy-filled cartridge cavity.Additionally, at the lemo connector, the collet nut was not seated all the way into the connector housing.This was caused by a mis-alignment of the connector body inside the connector shell.The mis-alignment was confirmed by a continuity check between the open wires and the pins on the connector.The connector body was found to be rotated one pin off center in the.Counterclockwise direction.A mis-alignment of the connector could result in an uncontrolled current going to the warmer (refer capa (b)(4)) causing overheating.The root cause of the overheating was most likely due to the mis-alignment of the lemo connector when the connector was reassembled.The separation of the cable from the warmer cartridge could be contributed by inadequate lap solder joints within the warmer cartridge.The mis-alignment issue of the lemo connector and inadequate solder joint issue have been addressed in capa (b)(4), respectively.All requests for additional information and clarification from the end user went unanswered.A device history record review (dhr) was conducted for the warmer under complaint (b)(4).The device history record for (b)(4) from september of 2017 (mo (b)(4)) was reviewed and the device passed all testing.Nothing out of the ordinary was noted.There have been no other complaints reported to nti for this device.Any additional findings will be updated via a follow-up report.
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On 05/30/2019, northgate technologies was made aware of an issue with an in-line warmer from distributor (b)(4) in the usa where it was alleged, "it was reported that the device started heating up and the cable started smoking, then the control unit turned off.No patient injury or significant delay were reported.Back up device was available.".
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