Model Number 504-02-54C-R |
Device Problems
Packaging Problem (3007); Component Misassembled (4004)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/07/2019 |
Event Type
malfunction
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Manufacturer Narrative
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It was noted that the device is not available for evaluation.If additional information is received, it will be provided in a supplemental report upon completion of the investigation.Review of the device history records indicate devices were manufactured and accepted into final stock with no reported discrepancies.There have been no other events for the lot referenced.
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Event Description
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Upon incoming inspection it was noticed that the implant was loose in packaging.
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Event Description
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Upon incoming inspection it was noticed that the implant was loose in packaging.
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Manufacturer Narrative
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An event regarding a packaging issue involving a restoration shell was reported.The event was confirmed following visual inspection of the returned part.Method & results: device evaluation and results: visual inspection was performed and it was identified that there was damage caused to the blister walls and the implant.Material analysis, functional and dimensional inspections were not completed as these aspects are not in question.Clinician review: no medical records were received for review with a clinical consultant.Device history review: all devices were manufactured and accepted into final stock with no relevant reported discrepancies.Complaint history review: there have been no other similar events for the reported lot.Conclusion: the packaging issue was confirmed following visual inspection of the returned part where it was identified that there was damage caused to the blister walls and the implant.Nc was initiated to evaluate the root cause of the event.
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Search Alerts/Recalls
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