Model Number F205 |
Device Problem
Defective Device (2588)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint condition reported is currently under investigation.A follow - up report will be filed once the investigation has been completed and the findings are available.(b)(4).
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Event Description
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Per customer need for "re-coat", "noticed upon decontamination and inspection".Per customer need for "re-coat", "noticed upon decontamination and inspection".Reference repair order: (b)(4).
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Manufacturer Narrative
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Ref: (b)(4).*investigation: x-inspect returned samples.*analysis and findings: the returned instrument was sent back as a repair item.The instrument is coated by a sub-supplier and upon return to coopersurgical, each instrument is hi-pot tested to insure there is proper coating.A review of two year complaint history shows some complaints for this issue.The lot number (0105052) provided in the repair order shows this instrument was packaged at coopersurgical prior to 2014.The returned instrument was reviewed by the service and repair department (repair order 92168) and found to have a non-conformity in the coating.A definitive cause of the non-conformity could not be reliably determined at this time.Since this product is 100% inspected at coopersurgical, it is suspected it may have occurred either due to improper handling and/or damaging impact by the end user or due to normal wear.*correction and/or corrective action: the customer was sent a replacement instrument.Will continue to monitor for trending.*was the complaint confirmed? yes.*preventative action activity : coopersurgical will continue to monitor this complaint condition for any trends.
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Event Description
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Per customer need for "re-coat", "noticed upon decontamination and inspection".Reference repair order: (b)(4).Reference: (b)(4).
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Search Alerts/Recalls
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