The reported event was confirmed.Visual evaluation of the returned sample noted one opened received tray in open original package, sticky amber substance inside tray near lubricant syringe.Although the reported event was confirmed, the root cause could not be determined.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use were found adequate and state the following: warning: on catheter, do not use ointments or lubricants having a petroleum base.They will damage the catheter and may cause balloon to burst.Visually inspect the product or any imperfections or surface deterioration prior to use.If package is opened or if any imperfection or surface deterioration is observed, do not use.
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